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Privacy Policy

Last Updated: June 21, 2026

Welcome to Zapcater. We provide a digital, on-demand platform that streamlines workplace and event drop-off catering. Because we manage our own commercial kitchens and employ our own delivery drivers, we maintain direct control over the safety and security of your data throughout the entire ordering and fulfillment process.

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This document describes our practices regarding the collection, use, and protection of your information when you access our website, utilize our digital marketplace, or book our corporate catering services.

1. The Types of Information We Collect

To provide reliable food delivery and maintain a secure software platform, we gather several types of data:

Profile Details: When creating an enterprise account, we request your name, corporate email address, company organization, phone number, and account password.

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  • Logistics & Setup Data: We save specific event destinations, office floor numbers, entry gate codes, building access instructions, and total guest counts.

  • Dietary Profiles: We keep track of your group's food preferences, menu restrictions, and allergy considerations to guarantee a safe dining experience.

  • Transaction Processing: All financial transactions are managed by encrypted, certified third-party payment gateways. We do not store or view raw credit card numbers on our local databases.

  • Technical Activity Logs: Our servers automatically record standard internet data, such as your IP address, device operating system, browser configurations, and how you interact with our ordering funnel.

2. How Your Information is Utilized

We use your business and personal details solely to fulfill our culinary contracts and maintain our application. Specifically, this data allows us to:

  • Verify corporate clients, process payments, and confirm catering reservations.

  • Guide our proprietary delivery fleet directly to your specific office layout and drop-off coordinates.

  • Coordinate our kitchen preparation schedules and isolate specific allergens during cooking.

  • Dispatch order tracking notifications, email receipts, and monthly billing statements.

  • Identify, troubleshoot, and fix technical bugs within our software interface.

  • Block unauthorized dashboard logins and defend our networks from cyber vulnerabilities.

3. Our Policy on Data Sharing

Since we handle all food preparation and logistics internally, we never sell, trade, or rent your commercial data to third-party vendor networks or outside food brokers. Your information is restricted to:

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  • Our Staff: Operational data is shared directly with our kitchen staff and in-house driving teams to complete your delivery.

  • Trusted Technical Subprocessors: We coordinate with specialized cloud hosting providers, text message alerting tools, and payment networks to keep our software running.

  • Corporate Account Administrators: If you place orders under an enterprise account, your order history and spend data will be accessible to your company’s centralized account managers.

  • Legal Protections: We will share relevant records only if officially required by a valid law enforcement request, court subpoena, or governing mandate.

4. Security Practices & Retention Timeline

We protect your commercial details using enterprise-level data encryption (SSL), web application firewalls, and strict internal access controls. Your profile data is preserved only for as long as your corporate account is active, or as long as necessary to comply with federal business tax reporting rules.

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5. Your Choices & Account Control

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Depending on your regional location, you hold distinct rights regarding the data you share with us:

  • Review & Edit: You can modify your profile details, corporate names, and saved building locations at any time by logging into your account settings.

  • Account Deletion: You can request the permanent removal of your information from our active databases by messaging our support team.

  • Marketing Management: You can immediately opt out of promotional emails by clicking the "unsubscribe" link located at the bottom of our newsletters.

 

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6. Adjustments to This Document

Zapcater may occasionally update this policy to reflect software changes or new legal rules. We will notify you of any revisions by updating the "Effective Date" posted at the top of this webpage.

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7. Reaching Out to Us

If you have any questions about how we handle your digital details, protect your privacy, or manage cookie settings, please contact our team at:

  • Email: privacy@zapcater.com

  • Mailing Address: Zapcater, LLC. Corporate Office

  • Attn: Data Compliance Department 23rd Floor

  • 330 N Wabash Ave

  • Chicago IL, 60611

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