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Accessibility Statement

Last Updated: June 21, 2026

Our Commitment to Accessibility

 

ZapCater is committed to making our website accessible to everyone. We actively work to align our digital experience with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Ongoing Efforts

  • Screen Readers: Designing layouts that work seamlessly with assistive technologies.

  • Keyboard Navigation: Ensuring all menus, forms, and buttons are fully navigable without a mouse.

  • Visual Clarity: Maintaining strong color contrast and clear typography across all pages.

  • Alt Text: Providing descriptive text for images of our food and platters.

Specific Accessibility Adjustments Implemented

To ensure optimal performance and standard compliance across all digital assets, the Company has executed the following technical enhancements on the platform:

  • Used the Accessibility Wizard to find and fix potential accessibility issues.

  • Set the language of the site.

  • Set the content order of the site’s pages.

  • Defined clear heading structures on all of the site’s pages.

  • Added alternative text to images.

  • Implemented color combinations that meet the required color contrast.

  • Reduced the use of motion on the site.

  • Ensured all videos, audio, and files on the site are accessible.

Technical Specifications

Accessibility of Zapcater LLC. relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

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  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript 

  • Limitations and Partial Compliance Declaration Despite our best efforts to ensure accessibility of Zapcater LLC, there are limitations beyond our direct control: Third-Party Content Notice: The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name, e.g., Google Maps / Stripe Payment Gateway]. The following pages are affected by this: booking-map or /checkout]. We therefore declare partial compliance with the standard for these pages.

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  • Alternative Assistance: If you experience issues checking out, loading mapping software, or setting your location due to these third-party elements, please contact us using the information below for direct, manual booking assistance.

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  • We welcome your feedback on the accessibility of Zapcater LLC. If you encounter accessibility barriers, experience difficulty booking on-demand care, or need assistance accessing any part of our website, please let us know:

  • Feedback and Contact Information 

  • Email: support@zapcater.com

  • Mailing Address: Corporate Office:

  • 330 N Wabash Ave

  • Chicago IL, 60611

  • Response Time: We aim to respond to accessibility feedback and inquiries within two (2 -3) business days.

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